SCHEDULED MAINTENANCE JUNE 20 2018
Date: June 20 2018
Start Time: 01.00 am
End Time: 02.00 am
Services affected: Prepaid & postpaid mobile data services
Islands affected: St. Maarten, Saint Martin, Saba, St. Eustatius, Curaçao & Bonaire
Service impact (severe/moderate/minimal): moderate
Planned maintenance to the telecommunications platform may affect mobile data service during the timeframe of 1:00 am to 2:00 am on Wednesday June 20 2018.
Chippie customers of St. Maarten, Saint Martin, Saba, St. Eustatius, Curacao & Bonaire may experience some interruption in mobile data services during this time-frame.
The following services will be affected:
• Prepaid mobile internet service
• Postpaid mobile internet service
Prepaid account recharge remains available during the maintenance window.
After maintenance is completed, some phones may not automatically reconnect to the mobile network for data service. Customers experiencing difficulties using mobile internet service should restart their device to restore mobile internet service.
Please excuse any inconvenience caused as we work on providing you with the most robust & reliable mobile telephony services now and in the future.
Scheduled maintenance will impact mobile internet service on June 20 2018, 1:00 am - 2:00 am